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About us

Transforming care through knowledge, compassion and excellence.

TransformCare Training & Development Ltd is a health and social care training provider built to strengthen workforce competence, confidence, compliance and compassionate practice — in care homes, domiciliary care, supported living and healthcare settings.

A TransformCare trainer kneeling beside a resuscitation manikin, demonstrating basic life support to a seated group of care staff
Our purpose

Why we exist

We equip the health and social care workforce with practical knowledge, safe care skills and the values that person-centred care actually requires. Not theory for a folder — behaviour that holds up on a busy shift.

We combine clinical expertise, lived experience, inclusive teaching and real care-sector knowledge to turn learners into a workforce that is safe, compassionate, confident and fit for purpose.

As a Black-led training provider with lived experience of cultural transition and professional healthcare expertise, we teach UK expectations clearly — and we teach them with respect.

Vision, mission & motto

Vision

To be a trusted UK health and social care training provider, known for turning culturally diverse workforces into confident, competent and compassionate care professionals.

Mission

To provide practical, inclusive, compliance-focused training that improves safety, dignity, accountability and person-centred care.

Motto

Transforming care through knowledge, compassion and excellence.

Our values

Six values, and what each one means in practice

01

Compassion

Care delivered with empathy, kindness, dignity and respect — every shift, not just on inspection day.

02

Integrity

Honesty, accountability, confidentiality and ethical practice, taught as non-negotiable.

03

Excellence

High standards in clinical and care-sector education, reviewed and improved every cycle.

04

Service

Learners, providers and the people receiving care sit at the centre of every decision.

05

Transformation

Continuous growth, professional confidence and measurably better care outcomes.

06

Inclusion

Respect for culture, identity, experience and learning needs — alongside clear UK care expectations.

Why choose TransformCare

Lived insight and professional credibility, in the same room

Our strengths and the benefit to care providers
Strength What it means for you
A genuine niche Specialist training in UK workplace culture for internationally recruited and culturally diverse staff — a gap almost no commercial provider fills.
Lived experience First-hand insight into cultural transition, workforce adaptation and what UK care settings actually feel like to a new arrival.
Clinical credibility Led by experienced health professionals with knowledge of clinical governance, safety and care quality.
Practical delivery Sessions built around real care scenarios, your service's risks and day-to-day staff behaviour.
Inclusive approach We hold clear professional standards without shaming learners for what they were never taught.
Compliance focus Content aligned to UK health and social care expectations, CQC principles and recognised best practice.
Governance

How we assure quality

  • Course design — mapped to relevant legislation, sector guidance and provider need.
  • Trainer competence — delivered by skilled trainers with real subject knowledge.
  • Learner assessment — knowledge checks, practical observation and competency confirmation.
  • Evaluation — learner and provider feedback feeds directly into the next delivery.
  • Records — attendance, assessment outcomes and certificates held securely.
  • Review cycle — materials reviewed regularly, and sooner when guidance changes.
Regulatory position

Our CQC position, stated plainly

TransformCare operates as an education and training provider only. We do not deliver activities that require registration with the Care Quality Commission — no personal care, nursing, treatment, diagnosis, clinical assessment or accommodation with care.

Registration is therefore not required for our provision. We still design and deliver every course in alignment with CQC expectations, Skills for Care guidance, relevant legislation and recognised sector best practice.

Want to see how this would work in your service?

Book a free workforce conversation. We will review your training matrix and tell you where the gaps are.

Book a free conversation